Cancellation & No Show Policies

Interested in scheduling an appointment? Text or call: (252) 489-6209

We are open 7 days a week, by appointment only.

Cancellations or rescheduled appointments should be made at least 24 hours in advance.

We reserve the right to charge a cancellation fee (50% of service booked ) if the stylist is not contacted prior to the appointment’s scheduled time.

If a client makes a habit of no shows they will be required to pay for their appointments up front. Our scheduling app contacts each guest several times prior to their appointment to confirm & remind of the time slot.

Please contact your stylist if you are running behind. 15 minutes past scheduled appointment time with no call or text is considered a no show.
Thank you for being considerate of our time & other guests’ reserved time.